Yes, Shettlesworth Rentals and Tours is pleased to offer after-hours pickups for our customers' convenience. Understanding that not everyone's schedule aligns with standard business hours, we provide the flexibility to arrange pickups that suit your timing. To schedule an after-hours pickup, please contact our customer service team in advance so we can make the necessary arrangements. Our goal is to ensure a seamless and convenient experience for all our clients.

Yes, you can extend your rental period after the reservation has started, provided there are no pre-booked reservations that would conflict with your request and there are enough vehicles available.

Please contact us directly to cancel or modify your reservation.

If you happen to be involved in an accident, then please contact emergency services first, your safety is important to us. Once you are safe, then please contact us directly to report the accident. If there is a breakdown, then please contact us directly.

Customers are responsible for paying all tolls and parking tickets incurred during their rental period.

Child seats may be provided at an additional cost and must be requested prior to the date of pickup.

To rent a car from Shettlesworth Rentals and Tours, you need to meet several important requirements. Firstly, you must possess a valid driver's license. This is essential as it verifies that you are legally permitted to drive. All renters must be of a minimum age, as specified by our rental policy, which typically ranges from 25 to 65 years. Making a reservation in advance is also strongly recommended to ensure vehicle availability and to expedite the rental process. At shettlesworth, we strive to make your car rental experience smooth and efficient, adhering to these requirements helps us maintain high standards of service and safety for all our customers.

All major cards are accepted for payments being done online. Cash payments are accepted for those customers paying by cash.

No, insurance is provided as coverage with vehicles.

Shettlesworth Rentals and Tours currently has a limited fleet of Toyota Axios. Feel free to dive into the features of each car to choose the right one for you and your journey.

As part of our rental policy, all vehicles are required to be returned with the same fuel level that was provided upon rental. This ensures fairness and maintains the quality of our service. We recommend that customers take note of the fuel level before driving away and plan their refueling accordingly to match this level upon return. Failure to return the vehicle with the same fuel level may result in additional charges. For any questions or assistance, our team is always ready to help.

An additional fee of $10 per day is required for adding additional drivers for all vehicles in our fleet.

No, there are no mileage limits on your rental. Shettlesworh Rentals and Tours would ike to give you the ease of discovering Jamaica without worrying about how far you're going. Take a trip around Jamaica why don't you!

No, there are no rerstrictions on where you can drive the rental car.

No, smoking is not allowed in any of the vehicles provided. Our company is committed to ensuring a clean, healthy, and comfortable environment for all our clients. Prohibiting smoking in our cars helps maintain the highest standards of air quality and hygiene. Additionally, this policy aligns with local health regulations and our dedication to promoting a safe, pleasant experience for every customer. We appreciate your cooperation in adhering to this policy.